Privacy policy

Privacy Policy

Black Tea Motorbikes is Committed to Respecting Your Privacy

​​This privacy policy (this “Policy”), together with all related/linked information, documents and the Terms of Use, is intended to inform users of Black Tea Motorbikes’ (“Black Tea Motorbikes” or “we” or “us”) website (the “Site”) and other consumers about the collection, use, and protection of their information. Please read this Policy carefully to understand Black Tea Motorbikes' practices regarding your information and how it will be treated.

 

What Information about me does Black Tea Motorbikes collect?

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

​​Information You Share. Black Tea Motorbikes may collect information you provide directly to us on the Site, via email or through direct communication, including, but not limited to, your name and email address, your payment information, your product configuration information, your transaction information, your opinions about BTM and its products and other marketing related information.

​​Information Collected via the Site. When you visit the Site, Black Tea Motorbikes may automatically collect certain technical information from your browser, such as the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other data about your visit to the Site.

​​Information Collected Using Cookies. Cookies are data files created when you visit a website and those files are stored locally (on your device). When visiting the Site, we may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to make your experience on the Site more personal and interactive. Information collected may include websites you visited before browsing the Site, pages you viewed on the Site, number of times you accessed the Site, how long you spent on the Site, and other web traffic data. You may be able to disable the use of Cookies (or disallow the use of Cookies on specific websites) by adjusting your web browser settings. 

​​Information Collected Using Other Tracking Tools. In addition to, or in conjunction with Cookies, we may use other tracking tools to improve users’ experiences on the Site. For example, pixel tags (also known as clear GIFs, web bugs, or web beacons) may be used to track the online movements of users of the Site. Pixel tags and similar tools may also be used in our emails to track whether an email was read or forwarded to someone else.

Information Collected Using Web Analytics Tools. We may use Google Analytics Advertising features such as demographics and interest reporting to collect anonymized data about the gender, age, and interests of visitors to the Site. You can read Google’s security and privacy policies for Google Analytics at policies.google.com/technologies/partner-sites. You may opt out of having your data used by Google Analytics by accessing Google’s Ads Settings, Ad Settings for mobile apps, or any other available means.

Information from Other Sources. Black Tea Motorbikes may receive information about you if you use any other websites affiliated with Black Tea Motorbikes or from information you post on or submit to the Site.

Disclosure of other Data. The type and/or methodology of data collection may change from time to time, and we may introduce new features or capabilities to the Site. Any such changes that apply to your information will be reflected in the “What Information About Me Does Black Tea Motorbikes Collect” section of this Policy.

  

How Does Black Tea Motorbikes Use My Information?

We use the information we collect in the following ways:

To Further an Established Business Relationship. We may use collected information to configure pre-orders or contact you as necessary to fulfill orders or reservations you have placed for Black Tea Motorbikes products, services, or events. We may also contact you to ask for your feedback about a product, service, or event.

To Send You Promotional Materials. We may also use your information to fulfill your requests, including, but not limited to, requests to receive promotional materials. Promotional materials may include information regarding Black Tea Motorbikes contests, events, and/or products. We may also use your information to share other services or products that may be of interest to you. Promotional materials may be conveyed in emails. If you no longer wish to receive these materials, you may opt out by following the opt-out instructions included in our emails, texts, or mailings, or by contacting us at hi@blackteamotorbikes.com.

To Improve Our Services. As described above, we may collect information using Cookies, tracking tools, and/or analytic tools. We may use this information to personalize your experience on the Site or with the company and/or to improve the security, design, and/or function of the Site.

With Whom Does Black Tea Motorbikes Share My Information?

We share your information with the following parties:

With Our Partners. We may share your information with our selected partners in order to conduct business, including, but not limited to, conducting audits, preforming industry analysis, and evaluating the results of marketing efforts. When you provide information as described above, we may share your information with selected partners (e.g., email newsletter providers) to provide you the requested information. We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

​​Third Party Advertising. Our third-party service providers and advertising companies may use Cookies and other technology to collect information and track browsing activity over time and across third party websites. Other websites may refer traffic or link to our Site and deliver targeted advertisements to you. We do not control these third party technologies, and their use is governed by the privacy policies of third parties using such technologies.

With Other Third Parties. We may share your information when legally required to do so, such as at the request of governmental authorities conducting an investigation or to verify or enforce compliance with policies governing the Site and applicable laws. In addition, we may disclose user information if we believe disclosure it is necessary to protect the rights, property or safety of BTM, or any of our respective affiliates, business partners, customers or others.

​​Sharing Anonymized Information with Third Parties. We may share anonymized information (such as aggregate Site usage statistics) with third parties for advertising, promotional, or other marketing purposes.

Links or Content from Other Websites. Our Site may contain links to or content from websites maintained by third parties. Black Tea Motorbikes is not responsible for the privacy practices of such third-party sites. Please refer to the privacy policies of these respective websites to view the relevant privacy practices.

Social Media Buttons. Our Site may contain links or buttons to enable you to share or post content to third-party social media platforms. The privacy policies of such social media platforms will apply to any content you share or post, and Black Tea Motorbikes is not responsible for the privacy practices of such third-party platforms.

​​Corporate Transactions. In connection with, during, or upon completion of a merger, acquisition, asset sale, or other business transaction that involves some, or all, of Black Tea Motorbikes' assets, data you have provided to Black Tea Motorbikes may be transferred to a successor/purchaser as part of a transaction.

How Does BTM Protect My Information?

BTM has implemented various physical, electronic, contractual, and managerial security measures to protect against loss, misuse, and alteration of information that we store and collect. Unfortunately, no data collection or storage process can be guaranteed to be 100% secure. Should you have further questions or concerns about our security measures, please contact us using the information below.

Children’s Online Privacy Protection Act

​​The Site is not designed or intended to collect information from children under the age of 13. Black Tea Motorbikes does not knowingly collect or maintain any information from children under the age of 13. The Site is not designed with the purpose of attracting any person under the age of 13. To respect the privacy of children and to comply with the Children's Online Privacy Protection Act, if you are under the age of 18, you should only use the Site with the involvement of a parent or guardian.

 

 

Your Rights

You can control how your information is used in the following ways

Opting Out of Communications. Our promotional materials include instructions for opting out of receiving further communications. If you no longer wish to receive promotional emails, you may opt out by contacting us at hi@blackteamotorbikes.com. Please note that even if you opt out of receiving marketing communications, we may still communicate with you regarding an established business relationship, if one has been established. Please allow a reasonable time after reaching out for us to process your request.

Updating or Cancelling an Account with BTM. If you signed up for an account with Black Tea Motorbikes, you may update the information associated with your account or cancel your account at any time by contacting us at hi@blackteamotorbikes.com.

​​Opting Out of Analytics Tools. You may opt out of having your data used by Google Analytics via Google’s Ads Settings, Ad Settings for mobile apps, or any other available means. Please visit policies.google.com/technologies/partner-sites for more information on how to do this.

​​Opting Out of Facebook Tools. You may opt out of having your data used by Facebook via Facebook's Ads Settings, Ad Settings for mobile apps, or any other available means. Please visit https://www.facebook.com/settings/?tab=ads for more information on how to do this.

    Adjusting Cookie Settings. Most browsers accept Cookies until you change your browser settings. If you do not wish for the Site to collect your information using Cookies, you can typically disable the use of Cookies (or disallow the use of Cookies on specific websites) by changing your browser settings. However, if you remove or reject our Cookies, it could affect how the Site works for you.

    ​​If you have questions regarding this Policy, you should contact us by email at hi@blackteamotorbikes.com.

     

    Lawful basis

    Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

    • Your consent;
    • The performance of the contract between you and the Site;
    • Compliance with our legal obligations;
    • To protect your vital interests;
    • To perform a task carried out in the public interest;
    • For our legitimate interests, which do not override your fundamental rights and freedoms.

    Automatic decision-making

    If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

    We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

    Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

    Services that include elements of automated decision-making include:

    • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
    • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

     

    GDPR

    If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us by email at hi@blackteamotorbikes.com.

    Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

     

    CCPA

    If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us by email at hi@blackteamotorbikes.com.

    If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

     

    Cookies

    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    Cookies Necessary for the Functioning of the Store

    Name Function
    _ab Used in connection with access to admin.
    _secure_session_id Used in connection with navigation through a storefront.
    cart Used in connection with shopping cart.
    cart_sig Used in connection with checkout.
    cart_ts Used in connection with checkout.
    checkout_token Used in connection with checkout.
    secret Used in connection with checkout.
    secure_customer_sig Used in connection with customer login.
    storefront_digest Used in connection with customer login.
    _shopify_u Used to facilitate updating customer account information.

    Reporting and Analytics

    Name Function
    _tracking_consent Tracking preferences.
    _landing_page Track landing pages
    _orig_referrer Track landing pages
    _s Shopify analytics.
    _shopify_fs Shopify analytics.
    _shopify_s Shopify analytics.
    _shopify_sa_p Shopify analytics relating to marketing & referrals.
    _shopify_sa_t Shopify analytics relating to marketing & referrals.
    _shopify_y Shopify analytics.
    _y Shopify analytics.

     

    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Contact

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hi@blackteamotorbikes.com or by mail using the details provided below:

    Black Tea Motorbikes GmbH,
    Gollierstr. 70,
    80339 Munich, Germany


    Last updated: 1st December 2020